Case Manager, Veteran Services - Renewal Village

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

Case Manager to support individuals in our Transitional Housing program, with a primary focus on veterans. The Case Manager provides comprehensive support through client-centered case management, including assessing needs, developing individualized service plans, and monitoring progress toward housing stability and personal goals. Using a Housing First and harm reduction approach, this role connects clients to essential services such as healthcare, benefits, employment resources, and community programs.

The Case Manager works collaboratively with cross-functional teams and partners with the VA to ensure veterans receive the highest quality care and support, while advocating for client success and long-term stability.

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

• Works as a member of the CCH Community Resources Team to provide face-to-face services to homeless individuals which at times, may require meetings outside of the office. Assist clients in recognizing and defining their own service needs, inform them of available services and help them access goods, services, financial benefits, ’s, housing, and other needs.
• Works collaboratively with homeless service providers in the community and CCH programs to provide optimum coordination, communication, and continuity of services.
• Provides services to clients in a trauma-informed, culturally competent manner.
• Advocates for the needs of individual clients as well as systemic change, whenever needed for the overall benefit of people experiencing homelessness.
• Builds relationships with clients with the goal of housing, benefits, and other resources needed to end clients’ homelessness.
• Transports homeless individuals using a CCH vehicle or an approved personal vehicle.
• Accepts referrals from CCH staff and other agencies and works collaboratively with staff of all agencies to provide high-quality service.
• Meets with clients through a walk-in process or sets individual appointments with clients as needed.
• Completes all necessary documentation and electronic data entry requirements records in HMIS and EHR in a timely and thorough manner and in compliance with all relevant HIPPA regulations.
• Record all services in…