Case Manager - Civic Center s

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at‑risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

· Honoring the inherent dignity of those we serve, affirming relatable capabilities and fostering hope that a better life is possible.

· Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.

· Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

· Achieving excellence through continuous quality assurance, innovation and professional development.

· Using resources judiciously and effectively.

The primary role of the Residential Services Case Manager is to provide brokerage of community resources, conduct one‑on‑one case management, ongoing assessment of clients’ progress and needs, advocacy, and implementation of group activities for a formerly homeless, disabled population of single adults. The ultimate goal is to assist these individuals in maintaining their housing and to provide the services, linkages, and interventions necessary to prevent them from returning to homelessness.

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

• Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same‑and‑opposite‑sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem‑solving resource available to you and your household members.
• Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

The effective date for your benefits will be the first of the month following your date of hire.

• Provide orientation to all new residents on caseload.
• Assess strengths and needs of all new residents.
• Develop initial treatment/service plans for all residents and update them as required (every 6 months at a minimum).
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• Effective interpersonal/assertive communication skills demonstrating a high degree of emotional intelligence both orally and in written form.
• Knowledge of homeless issues and demonstrated sensitivity to underserved populations.
• Ability to listen effectively, synthesize and analyze information, and respond creatively to challenging issues.
• Skill in negotiating and mediating, particularly in sensitive situations.
• Ability to organize and prioritize multiple responsibilities simultaneously.
• Ability to make sound decisions, using available information while maintaining appropriate confidentiality.
• Knowledge of local services and resources.
• General knowledge of mental illness and substance abuse including symptoms and treatment options.
• Ability to advocate for individuals in a fair and tactful manner.
• Ability to assist residents in developing clear, achievable and measurable treatment goals/objectives.
• Ability to pass automobile insurance carrier’s motor vehicle record investigation, criminal background investigation.
• Ability to drive a 15‑passenger van.