Principal Software Engineer

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k) s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here t’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .

About the Team:

The Growth org is a product team that focuses on driving revenue growth. We’re accelerating Gusto’s revenue growth by providing a platform for customer acquisition efforts that drive visitors and leads, as well as building out ML-powered recommendation engine for our ACV expansion initiatives. We’re also in an exciting phase of redesigning and expanding our onboarding and activation platform, which will be key in unlocking Gusto’s next phase of growth.

We’re looking for a strategic and motivated engineering leader to empower and scale the engineering teams that are building Gusto’s next big thing!

Here’s what you’ll do day-to-day:

• Define, iterate and execute on initiatives contributing to the Growth’s technical roadmap to drive revenue growth.
• Partner with cross-functional teams to tackle complex and ambiguous problems, translating them into engineering solutions that drive our customer acquisition and ACV expansion platform forward.
• Execute in different horizons based on Growth’s overall goals. This means at times, embedding in a team for multiple months/quarters to deliver complex projects, and at other times, kicking off ambiguous initiatives and helping teams driving alignment and building momentum.
• Execute in different capacities based on the need of the org and initiative. Dive deep into the hardest technical areas while delegating the rest to partnering teams.
• Engage with all development teams across Gusto to align and drive towards long-term maintainability and stability of our systems.
• Mentor and provide guidance to software engineers, fostering growth and development.
• Actively participate in code reviews and maintain code quality.

Here’s what we’re looking for:

• 15+ years of professional software development experience
• Hands-on experience building large scale, complex systems in a wide range of domains
• Web architecture expertise, including observability and performance
• Experience in highly cross-functional environments for highly complex products
• Experience as tech lead, overseeing large initiatives across multiple teams
• Experience in scaling Engineering organizations
• Nice to have:
  • Experience building complex revenue systems that spans multiple growth areas: acquisition, expansion, experimentation, marketing and sales automation tools/integrations
  • Experience in experimentation and user experience optimization
  • Experience working closely with Revenue teams
  • Experience building product incorporating ML and AI

Our cash compensation amount for this role is targeted at $215,000/yr to $252,000/yr in Denver & most remote locations, and $251,000/yr to $295,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale.

Note:

The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company…