Application Support Engineer

Overview

We are looking for a proactive, self-starting Application Support Engineer that can take direction and act decisively without constant guidance. This role focuses on developing and maintaining Java/Spring Boot applications with an emphasis on API management (approximately 75% backend and 25% frontend) while working within AWS cloud environments to ensure reliability and scalability. The position involves providing operational and support expertise, troubleshooting, and performance optimization, as well as collaborating on networking and tech management tasks related to AWS-hosted systems.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Support and develop Java/Spring Boot applications with emphasis on API management, focusing on backend (approximately 75%) and frontend (approximately 25%).
• Operate within AWS cloud environments to ensure reliability, scalability, and performance.
• Provide operational and support expertise, troubleshooting, and performance optimization.
• Collaborate on networking and tech management tasks related to AWS-hosted systems.

• 3–5 years in an operations/support role with hands-on development experience
• Strong proficiency in Java, Spring Boot, API development and management, and AWS cloud services
• Familiarity with monitoring tools (Dynatrace or similar) and Service Now/Jira
• Basic understanding of networking concepts
• Ability to work independently and deliver results with minimal supervision
• Exposure to React Native for frontend support