Creative Technology Specialist

University of Colorado | Denver

Official

Title:

Academic Services Intermediate Professional

Working Title:

Creative Technology Specialist

FTE:
Full time 1.0 (100%) FTE | Hybrid

Salary Range: $58031 - $64140

Position # - Requisition #41374

Join the University of Colorado Denver

Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work.

As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu .

The Creative Technology Specialist will support the work of the Innovation Garage and Digital Media Studio, two of the Auraria Library's dynamic service points. This position works directly with students, faculty, and staff of the Auraria Campus across a variety of areas including graphic design, large format printing, 3D printing, and related makerspace tools, photo and video cameras, and audio equipment.

This position provides consulting services in professional resources and tools related to these areas.

As one of the primary service providers for the Innovation Garage and Digital Media Studio, the Creative Technology Specialist oversees daily operations, ensuring the consistent application of policies and procedures, supporting the work of Access and User Services colleagues, staff, and student employees.

• Provides expert consulting services in large format printing, vinyl cutting, 3D printing, image digitization, maker tools and other creative technologies.
• Monitoring email inquiries, booking calendars, assisting users, and maintaining equipment.
• Maintains a safe and comfortable environment for creative technology service users, thus creating a positive user experience.
• Provides users with tools and services to bring their ideas to life.
• Works across the Library to promote understanding and use of Creative Technology Services.
• Provides formal and informal technology training to library staff and campus faculty, staff, and students.
• Performs inventory, monitoring, and ordering supplies as needed.
• Stays current with creative and maker trends through continuing education, research, and environmental scans.
• Evaluates creative hardware and software and makes upgrade recommendations as part of continual service improvement.
• Documents and refines workflows and other standard operating procedures.
• Employs problem-solving and critical thinking skills to arrive at creative solutions to complex issues.
• Ensures Innovation Garage website content is up to date.
• Collects, analyzes, and applies data to inform decision-making.
• Provide recommendations for equipment purchases and repairs.
• Contributes to a positive working environment.

• Maintains extensive knowledge of and ability to operate DMS photography, video, and audio equipment and related software.
• Monitoring email inquiries, booking calendar, assisting users, and maintaining equipment.
• Fulfills appointments by setting up equipment properly and on time, assisting users, maintaining equipment, and creating a positive user experience.
• Ensures Digital Media…