Sr Mgr, Solution Consulting Finance, Procurement, Legal

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention.

Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description What you get to do in this role:

Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the Service Now solution

Develop team members according to the demands of the business and according to their individual professional goals

Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands

Work with regional sales managers to prioritize regional Solution Consulting efforts

Assign resources to sales opportunities, and consistently evaluate progress against goals

Assign resources as required to marketing and other efforts to support demand generation

Develop and deploy team training curriculums to meet the changing demands of the sales organization

Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback

Ensure proper alignment of resources and effective utilization of skill sets within the assigned region

Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

Qualifications To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same7 years’ experience in presales

Experience managing presales teams as 1st line management

Deep experience with the Japan market and experience selling and gaining access to Japanese customers’ senior management

Understanding of standard approaches to coaching, mentoring and management of individual contributors

Ability to motivate and inspire a growing team of Presales Solutions Consultants Experience in Value Based Selling or Solution SellingA thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices

For positions in this location, we offer a base pay of $151,875 - $250,575, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work…