Facility Operator Water​/Wastewater Utility - NC

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you looking for a fantastic career at Aqua? We have a great opportunity for a Facility Operator. This role is under the direction of the Field Supervisor and will perform a variety of activities to support the operation of water production facilities, wastewater treatment facilities, lift stations, booster stations, and distribution systems.

Primary Duties and Responsibilities

• Maintains equipment at the assigned water production facilities and booster stations.
• Operates and maintains distribution systems including mains, valves, hydrants and service lines.
• Maintains equipment at the wastewater treatment facilities and lift stations.
• Operates and maintains sewer collection systems including collections mains and pump stations.
• Troubleshoots and repairs service piping and other related equipment.
• Performs routine water quality analysis in accordance with established processes and procedures.
• Makes operational adjustments as needed to comply with state and federal water quality standards.
• Adjusts chemical treatment to ensure water quality meets standards. Calculates various ratios and dosages.
• Completes customer service work orders, updates and maintains appropriate system documentation of activities and closes work orders in accordance with department policies and procedures.
• Performs all tasks safely, professionally and in accordance with company policies and procedures as well as local, state and federal laws, rules and guidelines.
• Assists with other tasks or projects as assigned.

Required Experience, Education, Licenses, and Certifications

• A high school diploma or GED.
• No previous experience required.
• A valid U.S. Driver's License.
• Must obtain a CDL Class C with Hazmat endorsement within 180 days of hire.
• Requirement of a C Well or Grade I Waste Water license within 18 months of employment.
• Must be available to be on-call rotation for nights and on weekends to adequately staff a 24 hour/7day operation.

KNOWLEDGE, SKILLS AND ABILITIES:

• Proficient in Microsoft Office (Email/Excel/Word/Web based systems)
• Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal and external customers
• Strong customer service skills
• Ability to work well under pressure
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
• A team player able to work effectively in a team fostered multi-tasking environment.
• Familiarity with tablets.
• Mathematical ability to perform calculations to determine various ratios, dosages, volumetric calculations that are required for the operation of the Wastewater Treatment Plants and Water Treatment Plants.

• May be subject to extreme temperatures, noise, wet and/or humid…