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Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Senior Specialist, Technical Architect, East SEA Senior Specialist, Technical Architect, East SEA

The Customer Solutions Center (CSC) enables Mastercard to develop innovative, scalable, and differentiated solutions that address evolving customer needs across Financial Institutions, Fintechs, Merchants, Governments, Digital Partners, and ecosystem players. As a Senior Specialist, Technical Architect, you will serve as a technical subject matter expert within the CSC, partnering closely with Solution Architects, Product Specialists, Account Managers, Technical Account Managers, and Technology teams to translate business opportunities into scalable and executable technical solutions.

Technical Solution Architecture & Design

• Partner with Solution Architects, Account Management, and Product teams to design customer-centric solutions that address strategic client challenges and growth opportunities.
• Support the development of scalable and locally relevant solution architectures leveraging Mastercard products, services, APIs, data assets, and ecosystem partnerships.
• Translate business requirements into technical solution designs, integration models, process flows, and implementation roadmaps.
• Evaluate technical feasibility, dependencies, risks, and operational considerations for complex customer opportunities.
• Contribute to architecture artifacts including solution blueprints, integration diagrams, and technical documentation.
• Support alignment of solution designs with Mastercard architectural standards and implementation guidelines.

Client Discovery & Pre-Sales Technical Consulting

• Support and facilitate technical discovery sessions to understand client business objectives, technology environments, integration capabilities, and operational processes.
• Conduct architecture assessments and identify opportunities to leverage Mastercard capabilities to solve customer pain points.
• Support client meetings, workshops, RFPs, and solution presentations by providing technical expertise and implementation guidance.
• Provide techno-functional leadership throughout the sales cycle, ensuring proposed solutions are practical, scalable, and implementable.
• Collaborate with customers to evaluate integration approaches and target-state solution designs.
• Identify implementation risks, readiness gaps, and technical dependencies early in the solutioning process.

Integration Architecture & Platform Enablement

• Design and advise on integrations involving issuer processors, acquirer processors, PSPs, gateways, fintech platforms, merchants, wallets, digital ecosystems, and third-party providers.
• Define API integration approaches, data exchange mechanisms, authentication models, and system interaction patterns.
• Collaborate with Product and Technology teams to understand product capabilities, technical requirements, roadmap priorities, and implementation considerations.
• Stay informed on emerging technologies and payment innovations and assess their applicability to customer solutions.

Data Analytics & Technical Insights

• Leverage data and analytics to support solution design, customer engagements, and strategic decision-making.
• Utilize SQL to retrieve, analyse, validate, and troubleshoot transaction, authorization, clearing, settlement, and performance data.
• Use Python and Jupyter Notebooks for exploratory analysis, proof-of-concept development, automation, technical investigations, and insight generation.
• Analyse API logs, processing records, transaction datasets, and operational metrics to identify performance trends and optimization opportunities.
• Build reusable analytical assets, dashboards, and reporting tools to support customer engagements and internal initiatives.
• Translate technical findings into actionable business recommendations for clients and internal stakeholders.

Strategic Growth & Market Initiatives

• Support East SEA markets' growth priorities by providing technical consulting and architecture support across strategic…