IVF Care Coordinator - IVF Patient Journey; Margonda Placement
Listed on 2026-09-07
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Nursing
IVF / Fertility
Role:IVF Care Coordinator — IVF Patient Journey
Qualifications
Registered or former nurse/midwife
From IVF Company.
Well-groomed with a professional appearance.
Patient Journey Management:Able to accompany patients throughout the IVF pathway, from doctor consultation to discharge and post-procedure follow-up.
Communication & Empathy:Highly communicative, empathetic, and skilled in building patient trust and rapport.
Follow-up & Conversion:Experienced in structured follow-up processes and patient engagement through to IVF case closure.
Service Orientation & Professionalism:Detail-oriented, service-focused, professional, and committed to strict patient confidentiality.
Teamwork:Able to collaborate effectively with medical and non-medical teams.
Tools:Comfortable using Whats App Business, basic CRM tools, and Google Sheets
Languages:Indonesian (written and spoken); basic conversational English (active)
Nice to Have :
Prior experience in an IVF clinic or maternity hospital (RSIA)
Experience managing premium clients and consultative patient journeys
Familiarity with consultative sales and closing techniques in healthcare settings
Japanese or Korean language skills are an advantage.
Morula IVF is the biggest IVF center in Indonesia which was established in 1998.
It is the first and the only clinic in Indonesia which had achieved International Certification Reproductive Technology Accreditation Committee (RTAC) from The Joint Accreditation System of Australia and New Zealand (JAS - ANZ).
Nowadays Morula IVF is growing rapidly and already has several branches, such as:
Morula IVF Margonda (Depok), Morula IVF Padang, Morula IVF Surabaya, Morula IVF Melinda Bandung, Morula IVF Pontianak and Morula IVF Makassar.
Morula IVF is the biggest IVF center in Indonesia which was established in 1998.
It is the first and the only clinic in Indonesia which had achieved International Certification Reproductive Technology Accreditation Committee (RTAC) from The Joint Accreditation System of Australia and New Zealand (JAS - ANZ).
Nowadays Morula IVF is growing rapidly and already has several branches, such as:
Morula IVF Margonda (Depok), Morula IVF Padang, Morula IVF Surabaya, Morula IVF Melinda Bandung, Morula IVF Pontianak and Morula IVF Makassar.
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