Police Support Supervisor

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Police Support Supervisor

Police Department

Rev. Date:
September 24, 2026

Pay Grade: 130

FLSA Status:
Non-Exempt

KPERS Status: KPERS Covered Position

Supervisor:
Police Captain

Direct Reports:
Police Support Specialist, Senior Police Support Specialist

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• Delegate and assign projects and tasks to subordinate employees.
• Provide recommendations regarding employment-related decisions involving hiring, promotion, and all other status changes.
• Communicate performance expectations and monitor and evaluate employee performance through formal and informal performance reviews according to policy.
• Provide on-the-job training as needed.
• Recommend budget estimates and control expenditures for the section.
• Develop goals, objectives, and action plans for the section.
• Research and recommend new technology, products, and procedures.
• Provide department training as needed.
• Provide a monthly report to the Federal Bureau of Investigation on the departments uses of force.
• Compile and report information monthly to the KBI, including criminal history information, offense reports and fingerprints, as well as assault LEO reports, zero reports, and homicide reports.

• Enforce city and departmental policies and procedures.
• Conduct quality control to ensure professional service is provided with accurate and efficient data entry and dictation, and assignment of routine and urgent requests for service.
• Review statistical data and reports for completeness and accuracy.
• Develop and maintain the employee schedule for the Police Support Section.
• Provide recommendations for establishing and improving effective guidelines.
• Provide direction and support to department staff on proper completion of offense and arrest reports.

• Serve as contact point for residents claiming property.
• Answer requests for information received by radio, telephone, teletype, computer systems and determine appropriate sources to access and/or actions to be taken.
• Answer all department phone lines.
• Communicate information between field units and other agencies such as utility companies, business owners and outside law enforcement.

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• Serve as the primary contact for citizens, law enforcement and courts for criminal reports, traffic accidents and other departmental documentation.
• Enter police reports, citations, criminal complaints, notices to appear, pawn tickets, mug photos, store reports, bicycle registrations, Field Interview cards, and other related documents into the computer.
• Receive, file and maintain expungement and other court orders.
• Provide notary services.
• Maintain records management system and collect appropriate fees for records dissemination.
• Route paperwork and police records to the appropriate files, personnel, or agencies.
• Compile and record statistical data.
• Comply with Kansas Open Records Act (KORA) and coordinate with the City Clerk to fulfill requests from citizens for police reports subject to KORA.
• Process requests for record checks and route information to authorized personnel or agency.
• Create and maintain accurate files for the storage and retrieval of police records, including inventory, logs and other records. Examples include an inventory of state forms for police records and an inventory of records sent to the salt mine storage facility.
• Scan case files and other related documents into imaging system.
• Ensure orders for expunging records are properly completed for restricted access.
• Assist Patrol supervisors in maintaining the accuracy and complete ness of reporting data and in interpreting and clarifying Kansas Incident Based Reporting System (KIBRS) guidelines.

• Copy police reports, citations, criminal complaints, notices to appear, and other related documents.
• Perform assigned duties as part of Terminal Agency Coordinator (TAC) function.
• Perform most Police Support Specialist duties when necessary to cover open shifts.

• Continually looks for new and improved ways of completing the above as assigned will be performed to address business needs.

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