Medical Assistants – Northern Light Maine Coast Hospital

Reports to the Practice Manager, provides patient care that meets the psychosocial, physical, and general aspects of care as directed by the physician and/or registered nurses. Communicates with the patient care team, patient, and families in a manner that reflects professional expectations. This position will work collaboratively with the RNs/Director on the day-to-day review of patients’ orders.

• Completes a medical history from the patient/family in accordance with practice requirements.
• Accurately takes and records vital signs in a timely fashion.
• Recognizes and responds to emergencies appropriately.
• Prepares patient for examination appropriately.
• Explains treatments and procedures to patients and family, ensuring their understanding.
• Collects and prepares lab specimens using proper collection and identification techniques.
• Performs EKGs as ordered in applicable areas.
• Manages all EAR tasks and Provider orders within their scope of certification.
• Maintains accurate medication and immunization records on new and established patients.
• Demonstrates the ability to document pain using an age appropriate pain scale.
• Demonstrates the ability to listen, comprehend, understand and communicate patient’s needs.
• Proactively provides/promotes a safe patient environment and reports problems.
• Performs clerical duties in assigned work areas as directed by the RN/Director.
• Participates in practitioner’s plan of care.
• Records patient data to identify each patient’s age specific needs and incorporates those needs in the plan of care.
• Assists in communicating the medical plan of care as indicated by the patient’s response to the objectives, overall plan appropriateness and effectiveness.
• Collaborates with practitioners, nursing, and manager to meet the needs of the constant patient flow.
• Collects, reviews, and communicates pertinent patient information for next day’s schedule.
• Performs equipment checks as needed by practice policy.
• Oversees the cleaning, sterilization and maintenance of needed supplies and equipment.
• Collaborates with practitioners, manager, nursing and other staff to meet the needs of constant patient flow.
• Reviews patients orders, ensuring appropriate diagnosis based on orders to mitigate Medical Necessity denials.
• Introduces and identifies self as CMA. Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families.
• Assists practitioners with patient examinations, as directed.
• Implements practitioner orders for the delivery of care in a timely, coordinated manner inclusive of working collaboratively with CCOM.
• Uses aseptic technique when providing appropriate patient care (caths, dressings, suture removal) in applicable areas.
• Assists in meeting quality measures for meaningful use and other governing entities.
• Administers medication (PO, IM, SL, subq, intradermal) in a safe and timely manner per policy 100% of the time. This includes, but not limited to: verifying identification of the patient AND obtaining verbal verification of identity (name and DOB) from the patient or family, as appropriate.
• Provides the patient/family with verbal and written information about medications as needed, particularly newly prescribed medications.
• Orders prescription renewals/refills with pharmacy consistent with policy.
• Documents changes in patient condition as appropriate.
• Documents patient response to medication, treatments and clinical action and education.

Certified Medical Assistant Certification Required.

Required High School Diploma/General Educational Development (GED)