Server, Server​/Wait Staff

IHOP in Derby is currently hiring full- and part-time Servers for day and evening shifts. No experience necessary, but candidates must be willing and able to work weekends and holidays.

Key requirements include being comfortable in the public eye, speaking with guests, maintaining a clean uniform, and having reliable transportation.

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.
• Comply with IHOP N Go program as assigned.

• Entry level

• Part-time

• Management and Manufacturing

• Restaurants