Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Operate kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report inventory discrepancies to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Create a welcoming environment and foster trust among customers and staff.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment and report repairs needed.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced environment and manage conflicts appropriately.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and seniors.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we serve customers in over 60 stores across Kansas. As part of Kroger, we aim to bring diverse teams together with a passion for food and people, creating memorable experiences for our customers and communities.

We value people, providing the resources to help you succeed at work and in life. Whether seeking a part-time role or a new career, apply today to join our Dillons family!

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible schedules, paid time off, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.