Scheduling Coordinator

As Barron McCann are continuing to grow, we are looking to recruit a Scheduling Coordinator to support in planning and organising the workload of the Field Service Engineers.

Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland?

Our brand new vacancy for a Scheduling Coordinator could very well be a fantastic fit for you!

The Role

The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers and other internal departments to ensure SLA’s are met alongside excellent customer service.

Shifts

40 hours per week, working 5 days per week,
including weekends (1 in 3 weekends on average), earliest start is 7AM and latest finish is 8PM.

Responsibilities will Include:

• Effectively schedule engineer visits, liaising with engineers to make sure their work is planned out as effectively as possible.
• Ensure customer SLA’s are met by making the best use of our resources, and helping to plan out the work efficiently.
• Keeping customers informed of what is happening.

Key Skills and Attributes

• Good geographical knowledge with experience scheduling field visits across t...