Endoscopy Booking Officer

This administrative post sits in the Endoscopy team at Mid and South Essex NHS Foundation Trust, supporting the clinical team and unit managers. The work centres on waiting list administration, booking clinic lists and keeping patient pathways accurate against national waiting time targets. The role includes flexible working with evenings and weekends in the unit reception, plus training and guidance for junior admin colleagues.

No visa sponsorship is available.

• Run waiting list administration to prescribed timetables to meet national waiting time targets
• Ensure clinical lists are booked correctly and accurately
• Prepare diagnostic procedures and make patient notes available for admission and unit attendees
• Work flexibly, including evenings and weekends, to keep the endoscopy unit reception running smoothly
• Maintain accurate and current patient documentation
• Complete daily admin tasks, including emails, answerphone messages, storing confidential patient information, triaging and prioritising referrals, post, photocopying leaflets and tracking notes
• Liaise and organise with the clinical team on pre-assessment, equipment and prescriptions for patients
• Liaise with senior managers, secretaries, consultants, nursing, the STT team, CNS and GPs
• Adjust patient clock and/or RTT status so patients sit on the correct pathway
• Report faults as appropriate
• Provide support, training and guidance to junior members of the admin team

• GCSE English and Maths, or equivalent, at a good level

• Previous administration experience, including data entry

• Experience of working with MS Office software

• Previous NHS experience
• Secretarial or administration experience, or previous waiting list officer experience