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Operational Excellence Lead; Hybrid

Job in Derby, Derbyshire, DE1, England, UK
Listing for: Capital One Group
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Business Analyst, Change Management, Corporate Strategy, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Capital One UK in Nottingham is seeking a proactive Continuous Improvement Lead to bridge high-level operational strategy and hands-on delivery. You will lead cross‑departmental projects aimed at enhancing customer experience, reducing waste, and streamlining contact centre performance.

You will translate strategy into meaningful improvement opportunities, build robust business cases, and partner with technology and outsourced suppliers to drive tangible operational gains, while influencing

As a Operational Excellence Lead (Hybrid), you will play an important part at Capital One Group in United Kingdom.

The Operational Excellence Lead (Hybrid) role at Capital One Group is now open for applications in United Kingdom.

Join us at Capital One Group as our next Operational Excellence Lead (Hybrid) in United Kingdom.

We are currently recruiting a Operational Excellence Lead (Hybrid) for our team in United Kingdom.

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