Product manager- expansion

Product Manager (AI Products) London Hybrid (3 days per week)

We’re looking for a Product Manager who wants to build, launch and scale AI products, not just manage backlogs. This is a role for someone who is equally comfortable speaking to customers, shaping product strategy, working alongside engineers, and owning the commercial success of what they build. You'll have significant influence over product direction and be expected to take ideas from concept through to market adoption.

You’ll join a growing technology business with ambitious plans around AI and automation, helping thousands of SMB customers benefit from smarter communication and customer engagement solutions.

• Owning products from discovery through launch, adoption and ongoing optimisation.
• Defining product strategy and turning customer problems into commercially successful solutions.
• Working closely with Engineering, Design, Sales and Leadership to prioritise opportunities that drive growth.
• Talking directly to customers and internal teams to uncover insights and validate ideas.
• Partnering with Sales and Marketing on positioning, packaging, pricing and go-to-market strategy.
• Using AI tools to prototype ideas, accelerate product discovery and improve decision-making.
• Defining how success is measured and using product data to continually improve outcomes.
• Driving AI-powered features from idea to production, ensuring they deliver genuine customer value.

• Proven Product Management experience within SaaS, B2B technology, telecoms or a related digital environment.
• Experience launching products or major features that achieved real customer adoption and commercial impact.
• Strong commercial awareness and an understanding of how product decisions influence growth, retention and revenue.
• Customer obsessed and comfortable conducting interviews, discovery sessions and user research.
• Someone who can influence stakeholders at all levels and bring teams together around a common vision.
• Confident using AI tools in their day-to-day work and excited about building AI-powered products.
• Experience with product analytics platforms such as Mixpanel, Amplitude or similar.

Why This Role?

This isn't a role where you'll inherit a mature product and spend your time moving tickets around. We’re looking for someone who wants ownership, enjoys solving difficult customer problems and is excited by the opportunity to shape the next generation of AI-powered products in a fast-moving business.

If you've successfully taken products from idea to market and are excited about what AI can unlock for customers and businesses, we'd love to hear from you.

We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview.

We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us.