Call Handler​/Responder - Grade E

We are assisting a Local Authority in the appointment of an experienced Responder/Call Handler to join their 24 Hour Emergency Monitoring and Response Services in Derby!

As a Responder you will be expected to provide support to people in their own homes through their connection link to the Carelink telecare service.

This service supports people who wish to remain living independently for as long as they can. Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and/or the sensors attached to it. You will then discuss and assess the nature of the emergency and will action an appropriate response.

Key responsibilities will include the following:

Call handling services 24/7.
Responding to emergency situations 24/7 including lifting uninjured customers using specialist equipment provided. (Full training provided)
Carrying out safe and well checks to support vulnerable people living in the community.
Installing and maintaining emergency call equipment in customer's homes and undertaking annual visits to check the equipment.

If you think you've got what it takes to succeed, or would love to find out more information, either

Hit the apply button now and follow the steps
Contact Sophie on (phone number removed)
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Emergency Response Services and will also provide expert career advice along the way.

We also have a market leading referral scheme of up to £250
* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Sophie at Spencer Clarke Group.

* T's & C's apply