Customer Service Representative

Location: Derbyshire

Are you an experienced administrator or customer service advisor?
We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience
Role:
Customer service rep

Shifts:

Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible)
Pay: £14.50 per hour
Duration:
Temp ongoing - Could potentially go perm based on performance

Location:

Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET
(100% office based)
Main tasks include

* Ensure that orders are received when goods/services have been supplied

* Liaising with suppliers to resolve any invoice queries

* Answering the telephones and passing on messages in a professional manner

* Taking customer orders

* Updating customers on orders and deliveries

* Dealing with any customer queries

* Supporting internal staff with pricing queries

* Data entry
Requirements

* Excellent IT skills and proficient in the use of Google suite

* Flexible and adaptable attitude with ability to prioritise a range of different tasks.

* Exceptional communication skills, at all levels, both written and verbal.

* Excellent organisational and time management skills.

* Excellent interpersonal skills with other members of staff at all levels of the organisation.

* Confident, enthusiastic and tenacious

* Previous admin or customer service experience

* Ideally you will need a vehicle to get to site as there is no public transport available
Benefits:

* Advice and editing on your current CV

* Dedicated team throughout your journey within the role

* Paid holiday

* Exclusive online services including restaurant and retail discounts

* Chance to receive £25
* for referring a friend

* Opportunity for progression into permanent roles

* Competitive rates of pay
All applicants are subject to vetting checks including but not limited to:
Right to work check, medical check and reference check