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Customer Complaints Resolution Specialist
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-07-26
Listing for:
Skipton Building Society
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Skipton Building Society is seeking a Complaint Handler to take ownership of complaints from start to finish across our savings and mortgage products. The role requires empathy, judgement and a customer‑focussed approach to investigate and resolve issues within regulatory timescales.
This 35 hours/week role is Monday to Friday with a minimum of 3 days in the office. Permanent and 12‑month fixed term contracts are available, offering a discretionary annual bonus and generous benefits.
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