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Resident Hub Specialist
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-07-27
Listing for:
Newport City Homes
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hedyn is seeking a Customer Experience Hub Advisor to deliver a high-quality, customer-focused service to residents. You’ll be the first point of contact across multiple channels, resolve issues efficiently, and maintain accurate records to support service improvements.
You’ll work collaboratively with colleagues and partners to provide tailored housing information, process applications, take payments, and signpost where needed. A strong commitment to safeguarding and data integrity is essential.
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