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Moderator Support Specialist — Community & Tickets
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-08-12
Listing for:
HireTalent - Staffing & Recruiting Firm
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Reddit is seeking a Community Support Specialist to join its Community Support Team. This role focuses on managing ticketed requests from the community of users and moderators, resolving issues efficiently, escalating when needed, and collaborating with cross-functional teams to improve moderator support experiences.
The position requires previous Reddit moderator experience, familiarity with Zendesk or similar ticketing systems, and strong communication and analytical skills.
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