Domestic Abuse Helpline Call Handler & Advocate
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Spanish Customer Service
AWD Online in the United Kingdom is seeking a Call Handler / Domestic Abuse Helpline Advisor to support women and families affected by domestic abuse. You will provide vital telephone and casework support, helping clients access safe accommodation, outreach and community services.
The role requires empathy, strong communication, and the ability to manage referrals, record case details, and participate in out-of-hours rota.
Consider building your career as a Domestic Abuse Helpline Call Handler & Advocate at AWD online.
This posting is for the Domestic Abuse Helpline Call Handler & Advocate role at AWD online, based in England, United Kingdom.
We are looking to fill the Domestic Abuse Helpline Call Handler & Advocate position at AWD online in England, United Kingdom.
The Domestic Abuse Helpline Call Handler & Advocate role at AWD online is now open for applications in England, United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).