Customer Service Advisor

We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You’ll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience.

Customer Service Advisor benefits:

* 7 weeks of structured training and mentoring.

* Training and support to build confidence and capability from day one.

* Free parking provided.

* Accessible via the Skylink Bus Route.

* Training is included to prepare you for this role

Customer Service Advisor role:

* Put customers at the heart of everything you do.

* Handle customer enquiries and work towards the best possible outcome.

* Listen carefully and make customer interactions simple, effortless and easy.

* Take ownership and accountability for customer queries and outcomes.

* Work efficiently while maintaining high standards of service and quality.

* Look for opportunities to reduce repeat contact and improve the customer experience.

* Work collaboratively with colleagues and contribute positively to team success.

* Take part in the structured training and mentoring programme and continue developing your skills.

Customer Service Advisor pay:

£15.34 per hour. Overtime paid at £23.01 per hour after 40 hours