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Strategic Accounts Customer Success Leader

Job in Derby, Derbyshire, DE1, England, UK
Listing for: Rackspace Technology, Inc.
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 96000 - 128000 GBP Yearly GBP 96000.00 128000.00 YEAR
Job Description & How to Apply Below

Rackspace Technology is seeking a Customer Success Manager for strategic accounts in the UK, hybrid work model. You will lead pre- and post-sales service delivery, sustain strategic partnerships, and drive plans up to two years ahead across multiple stakeholders from technical staff to directors.

You will manage CRM-based retention, identify value-add opportunities, and collaborate with cross-functional teams to resolve issues quickly and deliver WOW customer experiences.

The following position is for a Strategic Accounts Customer Success Leader with Rackspace Technology, Inc.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 96..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Accounts Customer Success Leader role in the description above.

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