Customer Service Advisor; Manufacturing
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Office Administrator/ Coordinator, HelpDesk/Support
£27,000 – £29,000 + Training + Progression + Birthday Off + Free Parking + Weekdays Only + Company Benefits
Poole
Are you a friendly and organised individual with good communication skills, looking for a permanent Monday-to-Friday position where you can develop your skills within a supportive office environment?
Do you have some experience in a manufacturing or distribution environment and are looking for a great opportunity within an established manufacturer that offers a structured 9-5 workday and your birthday off?
This well-established and successful business is looking to expand its office-based customer service team due to continued growth.
They pride themselves on providing a high level of service to their customers while maintaining a friendly, supportive and collaborative working environment.
This is an excellent opportunity to secure a permanent, Monday-to-Friday office position where you will work directly with customers, coordinate enquiries and orders.
The Role:- Speak with customers over the phone and via email
- Respond to customer enquiries in a friendly and professional manner
- Help prepare customer quotations and associated documentation
- Process and coordinate customer orders
- Track customer requests and follow up outstanding enquiries where required
- Keep customers updated regarding their orders and requests
- Maintain accurate customer information and internal records
- Some experience in a customer service role
- Background in a manufacturing or distribution environment
Reference Number: BBBH
27654b
Keywords: Customer Service, Customer Service Administrator, Customer Service Coordinator, Customer Service Advisor, Customer Service Assistant, Customer Support, Full Training, Monday to Friday, Office Based, Hamworthy, Poole, Dorset, Bournemouth, Broadstone, Upton, Wareham, Wimborne
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset.
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