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Order & Customer Care Specialist; SAP​/EDI

Job in Derby, Derbyshire, DE1, England, UK
Listing for: ConvaTec Inc.
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 32000 - 52000 GBP Yearly GBP 32000.00 52000.00 YEAR

Job Description & How to Apply Below

Position: Order & Customer Care Specialist (SAP/EDI)

Convatec is seeking a Senior Customer Care Specialist to join the Customer Service family. The role reports to the Customer Care Team Lead with a matrix line to the Global Customer Care Manager and focuses on order management, customer contact, and 3PL liaison.

You will handle order validation, SLA-driven claim processing, EDI maintenance, reporting, and frequent KPI driven performance reviews. German language proficiency is required, and hybrid office attendance is expected.

We are currently recruiting a Order & Customer Care Specialist (SAP/EDI) for our team in United Kingdom.

Are you ready to take on the Order & Customer Care Specialist (SAP/EDI) role at Conva Tec Inc.?

We would love to welcome a new Order & Customer Care Specialist (SAP/EDI) to our team in United Kingdom.

For the Order & Customer Care Specialist (SAP/EDI) position at Conva Tec Inc., we are reviewing applications now.

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