Interim Hybrid Housing Complaints Officer (Stage 1 & 2
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-08-06
Listing for:
Park Avenue Recruitment
Full Time, Seasonal/Temporary
position Listed on 2026-08-06
Job specializations:
-
Government
Job Description & How to Apply Below
Park Avenue Recruitment is seeking an experienced Housing Complaints Officer to join a busy housing service on an interim basis. The role centres on managing and coordinating formal complaints, ensuring residents receive clear, timely responses and empathetic service.
The post requires handling Stage 1 and Stage 2 complaints, drafting detailed responses, and working with housing, repairs and operational teams to gather evidence. Hybrid working is offered.
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