Housing navigator, Healthcare

Position: Housing Navigator (Permanent)
Job Title:

Housing Navigator

Location:

Derby (London Road Campus)
Salary: £23,569 – £25,407 per annum (pending pay award)
Contract Type:
Full-Time, Permanent

Hours:

35 hours per week (rolling shift pattern including evenings, weekends and bank holidays)
Working Pattern:
Minimum of 6 evenings per month

Start Date:

ASAP
Driving Requirement:
Full UK Driving Licence & Access to Own Vehicle (Essential)

About the Role

This is a meaningful and rewarding opportunity to join an established supported housing service as a Housing Navigator, supporting adults and young people to build independence, resilience and confidence.

The role focuses on empowering residents to achieve their potential through a strengths-based, Advantaged Thinking approach, recognising talents, abilities and future opportunities rather than focusing solely on challenges.

You will work alongside individuals who may have experienced homelessness, trauma, social exclusion or multiple disadvantage. Through relationship-based support, advocacy and practical guidance, you will help residents move towards greater independence and long-term stability.

This role combines housing management responsibilities with person-centred support and multi-agency partnership working.

What’s in It for You

£23,569 – £25,407 annual salary
33 days annual leave (including bank holidays)
Additional leave entitlement with long service
Your birthday off every year
Life assurance (2x annual salary)
Access to health & wellbeing support services
Employee recognition initiatives
Long service rewards
Training & professional development opportunities
Auto-enrolment pension after qualifying period

Working Hours & Flexibility (Important)

35 hours per week
Rolling rota including evenings, weekends and bank holidays
Minimum 6 evenings per month
Flexibility required to meet the needs of residents and service delivery

Key Responsibilities – Resident Support

Empower residents to build independence using a strengths-based approach
Build trusting, professional relationships with adults and young people
Advocate for residents and support them to have a voice
Support individuals to achieve agreed goals and move towards independent living
Deliver and support engaging group sessions and activities
Provide practical resettlement support when residents move on to independent accommodation
Remain calm and professional when managing challenging behaviour
Maintain strong safeguarding practices and ensure resident safety at all times
Promote equality, diversity and inclusion within daily practice

Housing & Operational Responsibilities

Support delivery of housing management functions
Assist residents in understanding and adhering to licence agreements
Support rent collection and financial responsibility
Conduct room checks and health & safety checks
Encourage resident engagement within meetings and communal living
Accurately record information using internal systems
Prepare reports and maintain accurate case records
Work in line with relevant legislation and organisational policies

Partnership & Multi-Agency Working

Build strong relationships with housing, health and social care professionals
Work collaboratively with benefits, welfare and advocacy services
Liaise with external landlords and agencies where appropriate
Contribute to continuous service improvement

Successful Applicant Profile

Essential:

Experience supporting vulnerable adults or young people

Experience of multi-agency working
Ability to manage competing tasks and prioritise workload
Strong communication and interpersonal skills
Confident using digital systems and record-keeping tools
Ability to build rapport and maintain professional boundaries
Proactive, self-motivated and resilient
Full UK driving licence and access to own vehicle
Enhanced DBS (or willingness to obtain)
Desirable

Experience with in supported housing or homelessness services
Knowledge of housing legislation and welfare systems
Experience facilitating group activities
Understanding of trauma-informed or strengths-based approaches

Safeguarding & Compliance

This post is subject to:

Enhanced DBS check
Two satisfactory references
Six-month probationary period

Apply Now

If you are passionate about empowering individuals, reducing health inequalities, and making a meaningful difference through community-based support, we would love to hear from you.

* This role requires a full UK driving licence and access to a vehicle.

Some roles may require flexibility in working hours. All appointments are subject to satisfactory DBS and reference checks