Clinical Service Lead

Every shift is a chance to make the difference. Clinical Service Lead

Location:

Derby Urgent Treatment Centre

Hours:

37.5 Salary: 64234 - 74905 At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference - for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow. Skilled teams, exceptional care. With us, every moment matters.

Our Urgent and Emergency Care teams deliver expert, compassionate support 24/7, across Emergency Departments, Urgent Treatment Centres, GP surgeries, and the wider community. Skilled medical, nursing, allied health, and support professionals work together to respond quickly and effectively, while you'll be supported to thrive in your career. The Clinical Service Lead provides senior clinical and operational leadership for Urgent Care services.

Reporting to the Head of Clinical Services and working closely with the Clinical Director, the post holder ensures safe, effective and responsive delivery across in-hours and out-of-hours periods, meeting contractual standards, quality expectations and key performance indicators. As a Clinical Service Lead, you will:
Provide visible senior clinical leadership across urgent care services, ensuring high standards of patient safety, clinical governance, and compliance with NQS, CQC, and KPI requirements. Oversee clinical quality and risk management through audits, reviews, and data analysis, identifying themes and implementing continuous improvement actions. Lead day-to-day operational delivery of urgent care services, ensuring safe capacity, timely patient access, efficient flow, and effective management of performance issues and risks.

Manage and support multidisciplinary clinical teams, including recruitment, onboarding, rostering, appraisal, supervision, and performance management to maintain a skilled and sustainable workforce. Foster a positive, values-driven culture where staff feel supported, expectations are clear, and teams are empowered to deliver safe, effective, patient-centred care. With us, your wellbeing comes first. We'll support your health, happiness and future with benefits that put you first.

From access to the NHS pension scheme (and we'll honour your existing NHS pension pot and holiday entitlement if you're transferring), to wellbeing support, flexible options and career growth, we're here to help you thrive at work and in life. For more information on the full range of benefits available . Developing people, strengthening teams. With us, development is part of our culture.

From essential training and apprenticeships to supportive leadership and career pathways, we'll help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities. Together, reflecting our communities. We believe that when everyone feels valued, respected and supported, they can do their best work. We're proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds.

We are committed to supporting the Armed Forces community and, as a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. For more information on how DHU can support you, please  . DHU Healthcare, your skills, ideas and growth matter. Join us and be part of something bigger.