Junior IT Support Technician

Junior IT Support Technician – Derby – £24,000 to £26,000

An exciting opportunity has arisen for a motivated Junior IT Support Technician to join a growing and forward-thinking organisation in Derby. Working within a busy and dynamic environment, you'll play a key role in supporting the company's technology infrastructure and assisting colleagues with day-to-day IT issues.

This is a hands-on position where you'll be actively involved across the business rather than spending all your time at a desk. The ideal candidate will be enthusiastic about technology, eager to learn, and committed to delivering excellent support.

Benefits

20 days annual leave, plus an additional two-week Christmas shutdown
Critical illness cover
Life insurance and death-in-service benefit
Enhanced paternity leave with up to 10 weeks on full pay
Enhanced maternity leave with up to 30 weeks on full pay
Pension contributions matched up to 5%
Private medical and dental cover
Reduced-rate gym membership

Key Responsibilities

Provide first-line technical support and resolve user issues efficiently
Diagnose and troubleshoot hardware, software, networking, and business system problems
Prepare, configure, and recover equipment for new starters and departing employees
Ensure meeting room technology and audiovisual equipment are fully operational
Support IT improvement initiatives, upgrades, and deployment projects
Maintain accurate IT documentation, records, and asset inventories
Skills and Experience Required

Excellent communication and interpersonal skills
Passion for technology and a proactive approach to problem-solving
Strong organisational skills and the ability to remain composed in a busy environment
Positive attitude with a willingness to support colleagues across the business
Full UK driving licence
Desirable Knowledge

Previous experience using IT service desk or ticket management systems
Understanding of Windows and/or Linux operating systems
Basic networking knowledge
Familiarity with Active Directory and Microsoft 365 administration
If you're looking to develop your IT career within a supportive and expanding business, we'd love to hear from you.

If you are interested in finding out about this exciting Junior IT Support Technician opportunity, please click ‘apply now’.

Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire