1st Line IT Help Desk Analyst | Training
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-07-13
Listing for:
Ascent People Ltd
Apprenticeship/Internship
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
Ascent People Ltd is seeking a 1st Line IT Help Desk Analyst to provide first level IT support for a global client. Based in Derby, the role offers a salary around £23,000 with training and progression opportunities.
You will handle incidents via telephone, email and a service desk system, logging requests and escalating to Level 2 when needed. The position requires good communication, organisation and a proactive approach.
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