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CX Insights & Analytics Lead
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-07-21
Listing for:
Quadient
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Quadient seeks a Research & Experience Analyst in Greater London to lead quantitative and qualitative studies, translate data into actionable CX insights, and monitor KPIs across omnichannel journeys.
You will collaborate with marketing, digital, customer service and IT, manage external providers, and drive improvements with cross-functional teams. A Master’s degree and 5+ years of experience are preferred.
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