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Senior Technical Support Engineer — Lead L3 Resolution
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-07-21
Listing for:
Floqast
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cybersecurity
Job Description & How to Apply Below
Flo Qast is seeking an experienced Senior Technical Support Engineer to own complex customer cases and deliver efficient, clear resolutions via email and screen sharing. You will troubleshoot, perform backend configurations, and drive end-to-end L3 resolutions in collaboration with Engineering.
Ideal candidates bring 7–10 years in technical support, strong communication, and domain expertise across multiple SME areas. You will mentor teammates and contribute to regional customer implementations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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