Claims Inspector South of England

# Claims Inspector South of England

Location:

South West Region South East Region Contract type:
Permanent Reference number: CSDI
04507

Working pattern:
Full-time Salary:
Up to £50,000 dependent on experience + 17.5% bonus + benefits

Closing date: 17th August 2026

Apply now## Claims Inspector South of England
• Field based role with autonomy to manage your own caseload   
• Clear routes into senior and management claims roles   
• Full time, field based within the South of England## About the role

As a Claims Inspector at NFU Mutual, you investigate liability claims, gathering evidence and reporting clear recommendations that support fair and timely outcomes for customers. Working as part of a regional team, you manage your own caseload and plan your time to meet agreed service levels while maintaining high technical standards.
You work directly with customers and liaise with our claims colleagues, your findings and reports enable informed decisions on liability, settlement and next steps. The role covers the South of England between Portsmouth and Hastings, the M4 corridor and to the outskirts of SW London, with travel across the region as part of your day-to-day work.
NFU Mutual supports your development through mentoring and access to experienced colleagues within the claims inspector community. The breadth of work and exposure across claims creates opportunities to progress into senior technical, regional or management roles.## About youYou are an experienced claims professional with a strong background in investigating and handling liability claims. You bring sound judgement, confidence in managing complex conversations, and the ability to produce clear, well-structured reports.
To join NFU Mutual, you’ll also bring      
• Proven experience handling employer liability and public liability claims   
• Strong investigation and evidence gathering skills, including report writing   
• The ability to manage your own workload and meet service level agreements   
• Clear and effective communication with customers and professional stakeholders   
• Broad general insurance knowledge, with personal injury claims experience  
* At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
* * We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
* * We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.*## Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

* Salary up to £50,000 dependent on experience  
* Annual bonus (up to 17.5% of salary)  
* Contributory pension scheme, up to 20%, including your 8% contribution  
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme  
* A Family Friendly policy that helps you balance your work and family responsibilities  
* Access to savings at High Street brands, travel and supermarkets  * £20 contribution to a monthly gym membership – subject to T&Cs  
* Health and wellbeing plan - cashback for dentist, opticians, physio and more  
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance  
* Employee Volunteering - volunteer in the community for one day each year  
* Unlimited access to Refer a Friend £500 bonus scheme  
* Life Assurance cover of 4 x salary  
* Employee discounts of 15% on a range of NFU Mutual insurance policies.  
* Salary sacrifice employee car scheme - subject to eligibility## Working at NFU Mutual We’re one of the UK’s leading general insurance and financial…