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Complaints Investigator - FCA-Regulated Insurance
Job in
Derby, Derbyshire, DE1, England, UK
Listed on 2026-09-03
Listing for:
MLM SEARCH
Full Time
position Listed on 2026-09-03
Job specializations:
-
Insurance
Financial Crime
Job Description & How to Apply Below
MLM SEARCH is seeking a Complaints Investigator for an established insurance business in the City. You will own complaint cases from start to finish, investigating concerns of varying complexity and producing clear, well-reasoned responses in line with regulatory requirements and internal policy.
The role involves interpreting policy documentation, weighing evidence, spotting trends, and resolving matters with the customer outcome front of mind.
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