Learning & Development Lead

Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion
, trusted to deliver unrivalled Choice
, Value and Quality
.

We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life –
PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER
, then Motorpoint is the place to be and we are on a mission!

The Role: L&D Lead

Salary: £60,000 per annum

Location: Based at Derby Head Office, with regular travel to all stores across the UK.

Contract Type: Permanent

Hours: 37.5 hours per week (Monday - Friday).

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What will you be getting up to?

Purpose

To lead the learning and development strategy and plan to ensure all team members are capable, confident and committed in their roles.

Key responsibilities

• Devise learning and development strategy, training plan and budget.
• Deliver on the strategy, plan and budget and achieve agreed KPIs.
• Lead and develop a learning and development team which includes external providers.
• Lead, inspire and support the ongoing development of our training culture.
• Influence and engage leaders across the business in the development of themselves and their teams.
• Ensure the learning and development provision is operationally realistic, aligned to our commercial goals, contributes to retention and engages all its benefits and outcomes.
• Develop our digital learning offering, ensuring that our ‘Motorpoint Performance Hub is modern, relevant and engaging’.
• Provide induction training and support and head office team members, ensuring they have the capability, commitment and confidence to carry out their responsibilities within 6 months.
• Support Line Managers to provide an effective induction and on the job training.
• Provide training, coaching and mentoring to improve the performance, confidence and productivity of our whole team.
• Ensure our management development programme delivers the skills and behaviours necessary to lead our vision, virtuous circle and values.
• Manage our Apprenticeship Levy and establish effective well supported apprenticeships within the organisation.
• Provide programmes of personal development.

Key activities

• Deliver the training plan and manage the budget effectively.
• Communicate clearly and effectively ensuring the business is fully informed of all learning and development opportunities.
• Record, monitor and evaluate all training, ensuring those who need and require training take part.
• Manage the performance and focus of the National Sales Trainer, providing ongoing professional development support and mentoring.
• Support and oversee the provision of effective induction to new starters.
• Support managers to deliver on-the-job training and follow our induction process effectively.
• Deliver off-the-job induction training programmes.
• Carry out training needs analysis and devise training plans to ensure our team members continue to be up-to-date, skillful and confident in their roles.
• Build upon our existing team of external providers, ensuring anyone who delivers for Motorpoint reflects our values and understands our business.
• Design and deliver skills training that are relevant and up to date.
• Design and deliver of personal development workshops.
• Coaching and facilitation to support managers and team members on the job.
• Identify and support apprenticeships for team members, ensuring training providers deliver to a high standard and the programmes are fully supported operationally.
• Build strong relationships and credibility with managers across the business.
• Build strong relationships and maintain effective communication with key stakeholders.
• Run face to face training/coaching on site to meet gaps and needs identified by the People Team and local Line Managers.
• Produce high quality supporting resources.
• Support the creation of digital learning content and maintain up to date resources on our Motorpoint Performance Hub.

What do we need from you?

It is essential that you are:

• Qualified in learning…