Service Manager

We are recruiting on behalf of our client for the position of Service Manager at a reputable main dealership in Derby, Derbyshire.

This role offers an excellent opportunity for an experienced Service Manager to lead a busy and well-established aftersales department, ensuring high standards of customer service and operational efficiency.

Key responsibilities include managing daily departmental operations, driving customer satisfaction beyond manufacturer targets, monitoring performance and profitability, ensuring compliance with manufacturer and company standards, and leading and developing the Service team. The successful individual will also be responsible for managing budgets and maintaining a safe, professional working environment, in collaboration with senior management to meet business objectives.

Benefits for the successful Service Manager:

£45,000 basic salary with an OTE of £65,000
Company car
Monday to Friday working hours – no weekends
25 days annual leave plus bank holidays, increasing with service
Company pension scheme
Share incentive scheme
Enhanced maternity and paternity benefits
Staff vehicle purchase scheme
Preferential servicing rates
Cashback and retail discounts platform
Ongoing manufacturer training and career development
Long-term progression opportunities within a leading dealer group

Duties of the Service Manager:

Lead and manage day-to-day Service Department operations
Drive customer satisfaction levels above manufacturer targets
Monitor departmental performance, profitability, and operational efficiency
Ensure manufacturer and company standards are consistently maintained
Manage departmental budgets and reduce operating costs
Motivate and develop the Service team to maximise performance
Maintain safety, compliance, and professionalism within the department
Collaborate with senior management to achieve business objectives

Requirements:

Proven experience as a Service Manager within a franchised main dealership
Demonstrable leadership and team management skills
Strong commercial awareness with a focus on profitability and customer service
Excellent communication and organisational skills
Ability to drive performance while maintaining high customer satisfaction standards
Full UK Driving Licence Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Derby and Derbyshire, today to discover more about this fantastic opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs