Service Manager

Vertu Citroen Derby Are you an experienced Service Manager looking to take the next step with a forward‑thinking, growing automotive retailer? Vertu Citroen Derby is offering an exciting opportunity to join one of the UK’s largest and most ambitious motor retail groups.

This is an excellent time to join Vertu. With a clear growth strategy, continued investment in our brands, and a strong focus on colleague development, we offer genuine long‑term career progression for high‑performing leaders.

Salary & Benefits Basic salary of £45,000 with an OTE up to £65,000

Company carNo weekend workingA comprehensive benefits package with industry‑leading colleague rewards

At Vertu, we are confident in the strength of our brands and our future direction. We are looking for talented, commercially minded leaders to help deliver our ambitious vision while driving excellent customer and business outcomes.

The Role :

As Service Manager, you will take full responsibility for the performance of the service department, ensuring exceptional customer satisfaction, strong financial results, and high operational standards. Your key responsibilities will include:

Delivering customer satisfaction levels above the manufacturer national average

Ensuring robust processes and controls are in place across the service operation

Managing departmental costs in line with business plans while maintaining quality and service standards

Ensuring full compliance with manufacturer and Group standards

Creating and maintaining a safe, professional working environment

Monitoring, developing and motivating colleague performance to maximise results

About You :
You will be an experienced Service Manager (or in a closely aligned senior service leadership role) with a proven track record of improving performance, profitability and efficiency. Strong leadership and people management skills are essential, alongside the ability to engage, motivate and develop high‑performing teams.

You will be commercially astute, customer‑focused and an effective communicator, with the drive and credibility to lead a department and contribute positively to the wider business.

Why Join Vertu? We are proud to invest more in our colleagues’ development than any other motor retailer. When you join Vertu, you can expect:25 days holiday, rising with length of service, plus bank holidays

Access to our online rewards platform with cashback and high‑street discounts

Preferential service rates

Colleague vehicle purchase scheme

Share incentive scheme

Pension scheme

Enhanced maternity and paternity benefits

Ongoing training, development and clear career pathways

If you are ready to take the next step in your career with a business that values leadership, development and long‑term success, we would love to hear from you.

Apply today to join Vertu Citroen Derby.#LI-AH1