Head of People; Support Services and Projects

Position: Head of People (Support Services and Projects)
The opportunity and what makes Community Integrated Care a great place to work

Make a national impact. Shape the future of our people.

We are seeking an experienced and values‑driven Head of People (Support Services and Projects) to lead and deliver a forward‑thinking people strategy across our Support Services and group subsidiaries.

This is a pivotal senior leadership role, operating at a strategic and operational level, partnering closely with Executive and Senior Leaders to enable organisational growth, transformation, and a high‑performance, people‑centred culture. You will play a critical role in ensuring our structures, leadership capability, and people practices are aligned with our strategic ambitions and values.

This is a full time permanent role and you can be based anywhere across the UK however regular national travel and travel to our head office in Widnes is required as part of the role.

What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

Who you’ll be supporting & more about the role:

As Head of People, you will lead the people agenda across a complex, national organisation, supporting significant change, growth, and transformation. You will act as a trusted strategic partner to Executive colleagues, providing expert advice, challenge, and coaching across the full people lifecycle.

You will own the organisational approach to job design, organisational design, and change management, ensuring clarity, fairness, and accountability across Support Services. You will also lead people risk management, employee relations at the most complex level, and the development of leadership capability to support long‑term organisational success.

In this varied and high-profile role, you will:
Strategic leadership

• Lead the development and delivery of the people strategy for Support Services and group subsidiaries, aligned to organisational goals and values.
• Act as a strategic business partner to the CFO, CPO, CIO, Executive Team and Senior Leadership Team.
• Prepare and present reports on people strategy, risk, and performance to the Board and relevant committees.

People & organisational design

• Own and lead the organisational approach to job design, including job design interviews, role profiling, evaluation, and benchmarking.
• Design and review operating models and organisational structures to improve performance, clarity, and service delivery.
• Lead performance management and talent management strategies across Support Services.

Change, transformation & growth

• Design and deliver complex organisational change initiatives, including restructures, TUPE, mergers and acquisitions, and integration activity.
• Lead people impact analysis, risk identification, and mitigation across change programmes.
• Champion effective communication, engagement, and continuous improvement through periods of change.

Leadership & capability

• Develop and deliver leadership and management capability programmes, coaching and development interventions.
• Coach and support senior leaders and…