Affiliate Account Manager

Location: Derbyshire

About Monetise

Monetise is a performance-based lead generation company that connects businesses with high-quality customer enquiries across a range of sectors. We focus on building long-term partnerships, delivering strong results and creating opportunities for growth for both our clients and partners.

The Role

As an Affiliate Manager, you will be responsible for building and maintaining strong relationships with a portfolio of Affiilate partners. Acting as the main point of contact, you'll help partners maximise performance, identify growth opportunities, and ensure they receive exceptional support.

This is a people-focused role that combines relationship management, problem-solving, commercial awareness and performance analysis.

Key Responsibilities

• Manage and develop a portfolio of partner accounts, providing ongoing support via email, phone, video calls and messaging platforms.

• Build strong, long-lasting relationships through regular communication and proactive account management.

• Review partner performance and identify opportunities to improve results and increase revenue.

• Think creatively to overcome barriers for growth, working with partners and internal teams to improve campaign appeal, engagement and performance.

• Monitor key performance metrics and investigate any unusual trends or issues.

• Support the onboarding of new partners, ensuring a smooth and professional

experience.

• Match partners with suitable lead generation opportunities based on their strengths and objectives.

• Work closely with internal teams to resolve operational issues and improve partner performance.
• Prepare regular performance updates and reports for both partners and internal stakeholders.

• Forecast activity levels and help manage budgets to ensure targets are achieved.

• Identify and approach new business opportunities to expand the partner network.

• Attend meetings with partners, both virtually and in person, to strengthen relationships and explore growth opportunities.

• Contribute ideas for improving processes, performance, and customer experience.

• Represent the company at industry events and networking opportunities where appropriate.

What We're Looking For

• Previous experience in account management, customer relationship management, business development, sales, or a similar customer-facing role.

• Commercially minded, with the confidence to influence, negotiate and build partner engagement.

• Excellent communication and interpersonal skills.

• Strong organisational skills with the ability to manage multiple priorities/projects.

• Comfortable working with data and performance reports.

• Someone who naturally looks for solutions and opportunities rather than reasons why something cannot be done.

• A proactive and solution-focused approach.

• Ability to build trust and maintain professional relationships.

• Strong attention to detail.

• Commercial awareness and a desire to help partners succeed.

• Confident working independently and as part of a team.

• GCSE Maths Grade 6/B or above preferred.

Benefits

• 28 days annual leave (increasing with length of service)

• Company bonus scheme
• Company pension scheme

• Opportunities for international travel

• Childcare voucher scheme

• Free on-site parking

• Early Friday finishes and Hybrid working

• Ongoing training and development opportunities

• Supportive and collaborative team environment

Why Join Us?

This is an opportunity to join a growing business where your contribution has a direct impact.

You'll work with a supportive team, build meaningful professional relationships, and play a key role in helping partners