Relationship Manager

Relationship Manager – Government About our Team At Lexis Nexis, we’re more than a legal and professional services company — we’re a team of thinkers, doers, and problem solvers. With 11,800 colleagues in over 150 countries, we’re using cutting-edge technology, including AI, to power real change in the legal and compliance industries.

Our Large Enterprise – Government team partners with public sector organisations to deliver data-driven and legal intelligence solutions that support policy, compliance, and regulatory outcomes. You’ll be joining a collaborative and high-performing team of Relationship Directors and Managers, focused on driving meaningful impact across government portfolios.

About the role

We are looking for a growth-oriented Account Manager to join our Government segment team. In this role, you will manage and grow a portfolio of government accounts, focusing on retention, expansion, and long-term value creation.

You will act as a trusted advisor to your clients—helping them navigate complex policy, compliance, and legal landscapes—while aligning Lexis Nexis solutions, including emerging AI capabilities, to their needs.

This is an excellent opportunity for an early-career sales professional ready to step up into a dynamic, relationship-driven role with strong development potential.

Responsibilities Manage and grow a portfolio of government accounts (initially ~50), focusing on retention, renewals, and expansion

Build and maintain strong relationships with stakeholders across procurement, legal, compliance, and policy functions

Identify cross-sell and upsell opportunities across teams, departments, and use cases

Own the transition and ongoing management of newly onboarded accounts from Business Development Conduct 15–20 client meetings per month (virtual and face-to-face), including demos, discovery, and negotiations

Develop and execute territory and account plans aligned to government priorities and procurement cycles

Manage opportunities through the full sales lifecycle, including RFQs, RFPs, and tenders

Maintain accurate pipeline forecasting, CRM records, and account reporting

Stay informed on government trends, legislation, and regulatory developments AI Fluency:
Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change. Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.

Requirements
• Circa 5 years’ experience in sales or account management
• Proven ability to manage and grow customer accounts
• Strong communication skills with the ability to articulate value, including AI-driven solutions
• Familiarity with AI technologies and their business applications
• Ability to manage multiple stakeholders and navigate complex environments

Preferred:

Experience selling into government

Understanding of government procurement processes

Exposure to legal, regulatory, or compliance solutions

Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Hybrid working model (2 days per week in office, including a team day on Thursday)
Light interstate travel (approximately every 2 months)
Flexible, supportive team environment focused on development and growth

Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we…