Accounts Receivable Associate

Zip Water

Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.

We are currently seeking an Accounts Receivable Associate to join our team. This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.

• Maintain ledgers recording customer debt, communications, and outcomes
• Ensure timely cash collection and record customer debt
• Resolve, negotiate, and conclude debt cases with internal and external customers
• Maintain accurate administration of customer account and case notes
• Work closely with customers and operational teams to resolve customer debt effectively
• Generate and send out customer invoices and statements

• Background in accounts receivable or general accounting
• Strong analytical and problem‑solving skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office, particularly Excel
• Experience with accounting software or ERP systems
• Attention to detail and accuracy in data entry and reporting
• Strong oral, negotiation, and written communication skills
• Proven track record of providing strong customer service

• 25 days annual leave plus the option to buy additional holiday days
• Enhanced maternity, paternity and grandparent leave
• Life Assurance
• Company seasonal events
• Market‑leading pension
• Employee rewards and discounts through Perks at Work
• Culligan product discounts
• Opportunities for career progression across the wider Culligan Group
• Option to join Health Care Cash Plan
• 24/7 access to Employee Assistance Programme through Health Assured and well‑being programs

Dereham, England, United Kingdom