Receptionist, Administrative​/Clerical

We are looking for enthusiastic individuals to join our experienced reception/admin team. We are a friendly partnership looking for people to strengthen our team with the possibility of training and development.

Great communication skills are required as this will be a predominantely patient facing role.

In this role you will be required to:

• Engage with patients face to face in the reception area
• Booking appointments

As well as many other administrative tasks as required.

You will be joining a happy forward thinking and caring practice thriving in great patient outcomes.

Main Duties:

1. To provide positive, friendly and helpful customer service to our patients,both in person and on the telephone.

2. Book, confirm and cancel appointments and handle enquiries

3. Compose, print, mail and scan correspondence

4. Ensure the correct processing of administrative tasks

5. Protect patients' rights by maintaining confidentiality of personal and financial information.

6. Maintain operations by following policies and procedures; reporting neededchanges.

7. Support and promote Health and Safety practice at the surgery

8. Support and cover other staff members as necessary

We require the following hours currently:

Monday - 08:00 to 18:30

Wednesday - 13:30 to 18:30

Thursday - 08:00 to 13:00

Friday - 08:00 to 18:30

Total 30 hours per week

• Great Communication Skills
• Experience in primary care
• Basic IT skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.