Well Officer

Living Well Officer

9960 | 18 month Fixed Term Contract | 37 hours per week | £26,403 to £28,142 per annum (Scale

E) | Dereham Hospital

It is an exciting time to join the Business Support team as we roll out our Living Well Offer.

We are looking for a proactive and hardworking Living Well Officer to join the team in Adults Social Services. The role of Living Well Officer is customer‑focused, with the expectation to deliver a full range of administrative and support services directly to the Operational Teams and the service users they support.

Within this role you will be the first point of contact, liaising with a range of Stakeholders, Partners, and Customers, therefore you must possess excellent communication skills.

This is an exceptionally varied role supporting multiple teams with daily tasks such as sourcing grants or community activities, booking respite, minuting meetings, supporting protection of property requirements under the Care Act, paying invoices, answering phones, and organising food parcels. In addition, you will maintain a list of local resources to draw upon when considering requests for support from practitioners.

You will also make some visits to support the operational team, so you must be able to drive and have access to a car. The Living Well model seeks to embed our vision of supporting people to be independent, resilient, and well in the community. The role is key to the delivery of our objectives, so you will need to manage competing priorities.

Successful applicants will receive a full induction programme, ongoing training and support, and opportunities for further career development. We welcome committed team players who enjoy delivering first‑class levels of support, have a positive attitude, and a "can‑do" approach. The position will involve hybrid working, with time spent both at home and in the office.

• Competitive salary
• Generous holiday entitlement
• Health and wellbeing services, including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part‑time, remote and hybrid working – dependent on role and business need
• Financial benefits such as:
  Norfolk Rewards – an employee discounts programme that saves money on groceries, clothes, holidays, technology, gym membership, cinema, and more
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
• Tax‑efficient ways of getting extra pension and new bikes
• Access to our tax‑efficient car lease scheme for greener travel, enabling you to lease a brand‑new, ultra‑low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard‑to‑fill job

For an informal discussion regarding this vacancy, please contact Evie Bartram, Assistant Business Manager,

Priority consideration may be given to current employees who are at risk due to restructuring within the organisation or are in a redeployment position.

Redeployment closing date: 17 February 2026 23:59

All other applicants closing date: 24 February 2026 23:59