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Customer Service Rep Bilingual HelpDesk/Support

Empathetic Housing Support Advisor

Job in Dereham, Norfolk County, NR19 1FW, England, UK
Listing for: Bromford Flagship
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A community-focused housing organization in Dereham is seeking a Customer Service Advisor to provide outstanding support over phone, email, and live chat. You will handle various queries, especially related to housing and repairs, ensuring every customer feels heard and valued. The ideal candidate should have great communication skills, customer service experience, and high IT literacy. This full-time position follows a three-week working pattern.

A hybrid working arrangement may be available after probation.
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