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Customer Services Manager: Lead & Elevate Team

Job in Dereham, Norfolk County, NR19 1FW, England, UK
Listing for: Bromford Flagship Livewest
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 32615 - 44106 GBP Yearly GBP 32615.00 44106.00 YEAR
Job Description & How to Apply Below
Position: Customer Services Manager: Lead & Elevate Your Team

Bromford Flagship Livewest is seeking an experienced Customer Services Manager to lead a team of Customer Services Advisors in Dereham. You will develop people, drive service excellence, and use data and KPIs to improve performance.

In this permanent, full-time role you’ll coach colleagues, collaborate with operations, and shape the customer experience during a period of transformation. Hours are 37 per week on a two-week rotation.

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