Field Maintenance Engineer - Midlands

Position: Field Maintenance Engineer - Midlands (Permanent)
Location: Breckland District

We are working with and recruiting for the UK’s leading expert in water mist fire protection based in Norfolk, due to their continued growth and development they are seeking to employ a Field Maintenance Engineer for the entire Midlands area.

Very competitive salary offered

Monday – Friday. Weekends are optional. After 6 months/ up to speed with system knowledge will go on an on-call rota for a week at a time, which we include some weekend.

10-hour days (start and finish times can vary though, so flexibility is a must!)

Benefits include:

Company Van

Uniform provided

Life Insurance (Death in Service) of 3 x annual salary (after successful completion of probationary period)

24 days annual leave (plus B/Hs) – 3 days to be used between Xmas & New Year as company closes completely.

Employee Assistance Programme – free counselling for Mental Health and Personal issues.

Summer and Xmas Company Events – food and drink paid for by the company.

Purpose of the role:

To attend assigned visits to customer premises and perform all necessary system maintenance or fault diagnostics and repair. Ensuring system serviceability testing and paperwork is completed after assigned job is finished.

Role Accountabilities:

Maintenance Visit Planning. On receipt of assigned work schedule ensuring that all necessary

equipment and service kits to conduct the assigned work is on works van and for liaising with

the office for additional supplies where necessary.

Customer Service. Maintaining a professional relationship with customers and their staff and for being accountable for own conduct as a representative of the company.

Maintenance Work. Performing all maintenance and repair work thoroughly, in a safe manner, and in accordance with all laid down service instructions. Ensuring system items removed from customer premises are labelled as necessary to identify the part and issue and returned to company’s office.

Uniform. As a representative of the company, maintaining a professional standard of dress, ensuring company’s branded clothing is worn at all times together with other appropriate PPE as necessary.

Paperwork. Ensuring all paperwork, whether in hard copy or required to be completed via an issued tablet/iPad, in respect of each job is completed properly and is received by the Company’s office in a timely manner and in good condition.

Call Out Duties. Report all callouts to the Office as soon as possible. During nominated call

out periods ensure phone is kept on and is responded to in a timely fashion. On receipt of call

out schedule keep nominated call out dates free of holiday and other commitments and notify the office immediately of any perceived conflicts.

Service Vehicle. Maintaining allocated service vehicle in a good condition and for performing

all daily and weekly checks, and for ensuring completed check sheets are received by the company’s office in a timely manner and in good condition. To drive responsibly at all times

and in compliance with all legal road requirements. Notify the office immediately if for any reason you are unfit to drive.

Equipment. Ensuring that all work equipment is maintained, including Ladder checks and tags, PAT testing, Calibrations, and associated pre-use checks.

Purchasing. Ensuring that all purchases made in respect of the assigned company credit card is

wholly necessary and for the sole use of work-related purchasing. Maintaining credit card sheets and receipts and any other paperwork which may be required by the finance dept.

Training and Development. Complete all assigned training courses within timeframe

allocated. You are responsible for ensuring that all CSCS cards, similar scheme or competency cards that you are required to hold are maintained.

Communication. Maintain good communications with colleagues, responding in a timely

manner to emails, text messages or phone calls and ensuring relevant information is passed on quickly.

Workshop / Stores / Yard. Only using workshop equipment that individual is trained and

authorised to use and ensuring that all correct PPE is worn when operating equipment.

Ensuring that other staff are informed of any hazards while equipment is being operated and for…