Residential and Edge of Care Workers

Residential & Edge of Care Workers – New Roads | 10574 | Permanent Contract

37 hours per week | £32,061 to £33,699 per annum plus weekend enhancements and sleep in payments | Grade G | New Roads Service East Hub

Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them.

We are looking for Residential and Edge of Care Workers to undertake a keyworker role with residents, ensuring that the young person’s views and wishes are sought and acted upon and maintain the relationship through key transitions. You will contribute to the care planning process by participating in statutory reviews, planning meetings, and progress meetings as required, will undertake ‘sleep‑in’ duties on a rota basis and will provide outreach support for young people and families.

To join our New Roads service, you will need a good level of literacy and numeracy, a willingness to undertake relevant training courses and the ability to form effective relationships with children. We will support you to attain an NVQ level 3 in Health and Social Care, which must be successfully completed within 18 months of appointment. More than anything, you will have a passion to support young people, be a good listener, have patience, understanding and really want to support young people so they can achieve the best possible outcomes in life.

A full driving licence and daily access to a vehicle are required for this role.

These are some benefits you can enjoy by working for Norfolk County Council:

• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part time, remote and hybrid working – dependant on your job role and business need.
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

• Job Identification 10574
• Job Category Social Care - Res
• Posting Date 05/20/2026, 02:44 PM
• Job Schedule Full time