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Quality Assurance Analyst - Customer Interactions

Job in Derry, Rockingham County, New Hampshire, 03038, USA
Listing for: NexRep LLC
Full Time position
Listed on 2026-11-01
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent contractors, identify trends, and help ensure client standards are met. You will monitor interactions in real time or after the fact, review customer satisfaction data, and participate in calibration sessions with the client to align scoring.

Travel may be required;
Nex Rep will reimburse travel expenses.

Step into the Quality Assurance Analyst
- Customer Interactions role at Nex Rep LLC in NH, United States and grow with us.

The Quality Assurance Analyst
- Customer Interactions position in the Management & Operations, Sales field is open for applications.

We have an opening for a Quality Assurance Analyst
- Customer Interactions in NH, United States within Management & Operations, Sales.

This role, Quality Assurance Analyst
- Customer Interactions at Nex Rep LLC, could be your next career step.

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